I am very much enjoying my part-time job of which I wrote in my last post. Each Monday afternoon around 1 p.m. I go pick up my deliveries and I am on my way.
The company uses a routing app called "My Route Online" that syncs with my GPS maps app. The addresses of the homes I will visit are prepopulated into the routing app each week. Once I have loaded my deliveries and I am ready to go, I activate the app and it routes me from house to house.
I make the dropoff, either (a) on the front porch; (b) in a cooler left in a designated location, which is usually but not always the front porch; or (c) into a garage refrigerator to which I am given access. I take a picture of the order and transmit it with a text to the customer, confirming delivery has been made.
As I wrote previously, I came up with some shortcuts to help me, e.g. printing the list of addresses, putting them on a clipboard and marking them off as I go along (this is probably my age showing, but it helps me double-check myself), and entering into my contacts the names and numbers of any new customers that week so I can send the confirmation text as quickly as possible.
Everything has gone smoothly. I have met a handful of customers who have greeted me at the door, and they have all been very kind. Yesterday, a guy came out and shook hands with me and told me how much his family enjoys the food.
This is the exception, however, and most of the folks I do not see. It has become clear they are not inclined to tip. My confirmation text includes my Venmo address with a message that "tips are appreciated but never expected." As I wrote last time, I feel sure they are of the opinion they are already paying handsomely and delivery is covered, which is true as I am paid to make the deliveries. I get it, and I didn't get into this for the money.
The only problem I have had has been with Rover, the dog I wrote about. (This is the name I have given him; I don't know his real name.) He is a yellow lab, a big guy, and as sweet as he can be. His owners obviously have an electric fence as he roams freely around the yard.
I like dogs and I am happy to greet Rover and play with him. I am not the least bit frightened of him.
However, this particular customer has standing instructions to leave their order in a cooler on their back porch. This requires parking in front of the house, walking around to the back, walking up a flight of stairs to said back porch, then back down again and to my car. Rover is with me the entire time.
He sees me pulling up and runs to my car door. When I open it, he tries to jump in. He licks my face. When I manage to get out, he jumps on me, and yesterday he knocked my phone out of my hand.
I don't think he knows basic commands like "sit" or "stay." (I have tried.) To be sure, he does not bite or scratch and not once have I been afraid of him. I pet him and love on him for a few minutes as soon as I get there. Again, he stays with me the entire time, going up the stairs to the porch and back down again. He usually finds something in the yard for me to fetch to him before I leave.
But I have a job to do. Rover's owners' home is, obviously, not my only stop. And yesterday, he was too aggressive. There are a couple of Mondays in October when I'll be out of town, and a driver who is smaller than me might have a problem. He could knock someone down.
So, I contacted the support person for drivers yesterday afternoon when I was done, and very reluctantly reported Rover. She thanked me for letting her know and said she would notify the customer that he would have to be contained during delivery times. I told her as long as I am the driver for this address, it's fine, but she said it had to be addressed immediately. I have a feeling this has happened before.
I have never met Rover's owners, but I would love to be able to tell them I really like Rover, and my reporting him was a precaution. He is a sweet dog.
I am probably overthinking it.