I joke sometimes that I have a staff of physicians.
In addition to my primary care physician, who we once called a general practitioner or GP, I have a dermatologist; a urologist; two ear-nose-throat (ENT) docs; and a podiatrist.
Soon I am likely to have a cardiologist, as I have never been to one and think, at my age, I should probably add one to the group. And I will soon be going to see an orthopedic surgeon for him to take a look at my knees. I have two ENTs because I go a couple times a year to one who cleans my ears of wax with this super advanced equipment, and another who has been able to help me with some chronic sinus stuff that plagued me for years.
There are many advances in modern medicine that work great for me. For instance, my primary care doctor, whose office is affiliated with Vanderbilt University, has an online patient portal where I can see all my records and lab results. I can also make appointments there and, best of all, I can send an email to the office and have it answered by either the doc herself or a nurse on her staff. In almost all cases, I'll get a response in 24 hours, or 48 at most.
It is not like I send them emails often, but it is a quick and easy way to ask a question about medication or a follow-up question from an appointment. It seems to work efficiently for my doctor as well and is probably easier than trying to field telephone calls and messages.
One negative about my primary care doc's office is they generally don't want me to come if I am sick. Let's say I have cold symptoms or something that seems like the flu, and I call for an appointment. They will refer me to a walk-in clinic in their system. They will say my doc, or any other in the office, only has appointments weeks out and obviously I need immediate attention.
I guess this doesn't bother me a lot, and I have to accept that the former family-doctor model, at least for the medical system I am a part, is no more. My primary doc is for yearly physicals and "maintenance" (for example, I am going for some follow-up blood work in late November), but I need to see the walk-in folks if I am sick.
My other docs also have an online presence, but some are not as efficient as that of my primary care doctor. As a matter of fact, the one my podiatrist uses is less than satisfactory, to the point I am considering changing providers in that area. I liked the care I received, but the follow-up communication has been poor.
One positive I have seen in recent years is with appointments. I would say, for most of my doctor appointments, I wait less than 15 minutes on average -- often much less. I understand things happen sometimes. At one of my ENT's offices, I arrived at an appointment a couple years ago, only to be told he had been delayed with an emergency and was running several hours behind. They were apologetic and offered to reschedule me the next day.
While that was an inconvenience, I appreciated the attitude shown, and that they were quick to get me rescheduled. And with this office, nothing like this has ever happened. So, I gave them grace, and I am still a patient.
I have learned I must be my own advocate when it comes to healthcare. Each of my doctors sees numerous patients, so I have to remind him/her of my medical history, talk through medications, etc. Also, I have to keep a close eye on lab results. At my recent physical exam, my primary care doctor was supposed to include PSA in my blood work so I could report that to my urologist, and not have to have it done twice.
When I reviewed the lab results online, I saw there were no PSA results. I sent an email and learned it had not, in fact, been done.
I wish I did not have to have such a collection of doctors. They're all nice enough people but going to see them is not how I would choose to spend my time.
But how fortunate am I to have this group of doctors? I am in relatively good health, and with these fine folks giving me the occasional once-over and providing guidance, I hope to keep it that way.